General Terms and Conditions

-- Coworking Terms & Conditions

WHATS THE REFUND POLICY ON THE COWORKING HUB? The refund policy for the Coworking Hub works different to the studios. We wanted to offer a flexibility to our plans that gives you comfort and peace of mind should something spoil your productive time at Genesis Coworking Hub. The breakdown of our refunds are as follows:

  • 24 hours before starting your coworking membership : 50% refund
  • Day Pass and checked in : no refund, 1 (one) start date change.
  • Weekly Membership and checked in : no refund, 1 (one) start date change.
  • Monthly Member and checked in : no refund, 1 (one) start date change.
  • Monthly Member Flex and checked in : 50% refund if claimed within 7 days of start, 1 (one) start date change.
  • Monthly Member Premium Flex and checked in : 100% refund if claimed within 7 days of start, 1 (one) start date change.

-- Studio Terms & Conditions

WHATS THE REFUND POLICY ON THE STUDIOS? Our studios are sought after and we want to give everyone a chance to book so we have a strict cancellation and refund policy. Our refund breakdown is as follows:

  • More than 72 hours before session : 100% refund.
  • More than 48 hours before session : 50% refund.
  • More than 24 hours before session : 25% refund.
  • Once the session has started : no refund.
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